Gem Riverside Hotel Hoi An

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Know Before You Go

• Pool access available from 6:00 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Fees

• Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
• Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: VND 400000 per day
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Property Location
With a stay at Gem Riverside Hotel Hoi An, you'll be centrally located in Hoi An, a 9-minute walk from Hoi An Cloth Market and 11 minutes by foot from Hoi An Market. This family-friendly hotel is 0.6 mi (1 km) from Hoi An Impression Theme Park and 1 mi (1.6 km) from Tan Ky House.

Rooms
Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Dining
Satisfy your appetite for lunch or dinner at Ruby Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rec, Spa, Premium Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business, Other Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.