Lakeside Taupo

Special check-in instructions
The front desk is open daily from 8:30 AM - 7:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• This property offers transfers from the cruise terminal and airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for continental breakfast: USD 18 per person (approximately)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.