Special check-in instructions The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Know Before You Go * Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. * The seasonal pool will be open from April to October. * Pool access available from 10:00 AM to 8:00 PM. * Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. * Only registered guests are allowed in the guestrooms. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees * Fee for full breakfast: approximately EUR 15 for adults and EUR 9 for children * Self parking fee: EUR 12 per night (in/out privileges) * Pet fee: EUR 10 per pet, per night * Service animals are exempt from fees * Crib (infant bed) fee: EUR 10.0 per day * Rollaway bed fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: * A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. Property Location A stay at Hotel l'Octroi places you in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This spa hotel is 0.4 mi (0.7 km) from Le Musée de la Torture de Carcassone and 0.5 mi (0.8 km) from Basilica of Saint-Nazaire. Rooms Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Dining Grab a bite to eat at the Bar lounge, a bar/lounge where you can take in the pool view, or stay in and take advantage of room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a spa tub and a seasonal outdoor pool. This Mediterranean hotel also features complimentary wireless internet access, babysitting (surcharge), and a television in a common area. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.