Special check-in instructions This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Know Before You Go * Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. * Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. * Only registered guests are allowed in the guestrooms. * This property advises that enhanced cleaning and guest safety measures are currently in place. * The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. * Personal protective equipment, including masks and gloves, will be available to guests. * Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. * Contactless check-in and contactless check-out are available. * Enhanced food service safety measures are in place. * Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. * This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global). Fees * Airport shuttle fee: CRC 110000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.