Hospederia Duruelo

Special check-in instructions Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. All guests who are not citizens of Columbia must show a valid passport. This is the only form of identification that is accepted at this property for non-citizens. Know Before You Go * If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. * Pool access available from 9:00 AM to 5:00 PM. * Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. * This property advises that enhanced cleaning and guest safety measures are currently in place. * Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. * Personal protective equipment, including masks, will be available to guests. * Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. * Contactless check-in and contactless check-out are available. * Each guestroom is kept vacant for a minimum of 24 hours between bookings. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: * For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property.