What To Expect
Special check-in instructions
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Know Before You Go
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Fees
- Pet fee: BRL 230.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: BRL 0.00 per accommodation, per stay
We have included all charges provided to us by the property.