Special check-in instructions Front desk staff will greet guests on arrival. Know Before You Go * Pool access available from 8:00 AM to 9:00 PM. * Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. * This property advises that enhanced cleaning and guest safety measures are currently in place. * Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. * Personal protective equipment, including masks, will be available to guests. * Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. * Enhanced food service safety measures are in place. * This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global). Fees * Pet deposit: BGN 30 per stay * Pet fee: BGN 10 per accommodation, per day * Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: * Christmas Eve (24 December) Gala Dinner per adult: BGN 90 * Christmas Eve (24 December) Gala Dinner per child: BGN 45 * New Year's Eve (31 December) Gala Dinner per adult: BGN 180 * New Year's Eve (31 December) Gala Dinner per child: BGN 90 We have included all charges provided to us by the property.