Special check-in instructions The front desk is open during the following times: * Monday - Friday: 8:30 AM - 5:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Know Before You Go * This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. * Only registered guests are allowed in the guestrooms. * Parking height restrictions apply. * The property is professionally cleaned. Fees * Crib (infant bed) fee: AUD 10.0 per day * Rollaway bed fee: AUD 45 per day * Credit card charges are subject to a surcharge of 2.53 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: * Deposit: AUD 200.00 per stay We have included all charges provided to us by the property. Property Location With a stay at Neptune Resort in Gold Coast (Broadbeach), you'll be a 4-minute walk from Pacific Fair Shopping Centre and 6 minutes by foot from The Star Gold Coast. This hotel is 0.6 mi (0.9 km) from Gold Coast Convention and Exhibition Centre and 2.5 mi (4 km) from Cavill Avenue. Rooms Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves. Dining Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe. Rec, Spa, Premium Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Business, Other Amenities Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.