When it comes to ultimate services, warm hospitality and professionalism we perform our utmost and that’s how we stand out among all the travel companies. The products and prices OUROS Travel offer, the services we deliver, the policies we set, the trust we create, the personal attention we pay are few of our specialties. To present an elaborated view of our specialties and give you undeniable reasons to book with us, hereby is a short yet effective list:
Infants are required to sit on an adult’s lap. Suitable for all physical fitness levels. The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.. Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.. Arrival transfer: After you have collected your luggage, please head to the exit gate where you will be met by our representative who will be holding a sign with the lead passengers name. Waiting time: maximum of 90 mins after your flight's arrival.. Departure transfer: We will pick you up from your Hotel lobby for the departure to the airport. Waiting time: maximum of 30 mins.. You will be charged 100.000 VND/hour if your driver has to wait for more than allowed waiting time.
Airport pick up: After you have collected your luggage, please head to the exit gate where you will be met by our representative/driver who will be holding a sign with the lead passengers name. Non-Airport pick up: We will pick you up from your Hotel lobby for the departure to the airport. Please call/message the hotline if you can’t locate your driver (WhatsApp).