Your private transfer begins with pickup at the time you indicate from the Tulum Airport or your Tulum hotel. Your driver will meet you at the designated meeting point inside the arrival terminal or the lobby of your hotel, then assist you in loading your bags and help you get settled on board your private air-conditioned vehicle.
Once you are ready to depart, your driver will take you directly to your final destination, including any Tulum hotel or the Tulum Airport. You’ll be dropped just outside the hotel lobby or the departures terminal and your driver will help you unload your bags for stress-free logistics.
We will take you to the hotel or vacation rental you have booked in Tulum Downtown and/or Hotel Zone, don't forget to mention the name and address in the special comments box.
Infants and small children can ride in a pram or stroller. Service animals allowed. Public transportation options are available nearby. Infants are required to sit on an adult’s lap. Suitable for all physical fitness levels. Space for heavy luggage
ARRIVALS: The staff will be waiting for you with a sign with our logo. Our meeting point at Tulum Airport is Gate 5.
DEPARTURES: One day before your return trip we will send you the confirmation of your reservation to the contact information you provide, to remind you of the time the driver will pick you up at the lobby of the hotel where you are staying. We recommend you to be ready a few minutes before the agreed time, as the driver can only wait 10 minutes at the meeting point.