Xel-Ha Tickets Food & Beverages and Transportation All-Included

Wheelchair accessible. Infants and small children can ride in a pram or stroller. Public transportation options are available nearby. Infants are required to sit on an adult’s lap. Transportation options are wheelchair accessible. All areas and surfaces are wheelchair accessible. Suitable for all physical fitness levels. Important: Children must be accompanied by an adult all the time.. Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.. It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen. Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. The Voucher schedule is informative and it does not indicate your pick-up time.. The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.. Tours and days of operation are subject to availability and changes.. If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.. Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.. All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.. We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.. Some activities like underground rivers have a check point for health issues. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.