Feel a bit closer to heaven in a place considered one of the greatest and most beautiful natural wonders in the world. Xel-Há Mexico offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you are able to observe multicolor fish and a great diversity of marine species that inhabit the fresh waters of its rivers, cenotes and a natural inlet.
No matter where you look, you will be able to perceive the countless secrets that nature keeps under each rock and on each leaf. Among its trails in the jungle, between the roots of the mangrove and with the 360° views from the top of the Scenic Lighthouse at 131 ft high, you can contemplate the beauty of the Riviera Maya and the Mexican Caribbean in all its splendor, because the magic of the planet lives inside these magnificent waters! In addition, yo u will have at your disposal a high-quality all-inclusive service and guaranteed fun at all times.
Infants are required to sit on an adult’s lap. Not recommended for travelers with spinal injuries. Not recommended for pregnant travelers. Not recommended for travelers with poor cardiovascular health. Suitable for all physical fitness levels. Children of 4 years old or below will travel for free sitting on lap. All infants are required to be registered in the booking, otherwise they will not have access to the transportation. . All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.. We recommend bring comfortable clothes, extra chage of clothes, swimsuit, sunscreen, sandals or water shoes. We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass. We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus. If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:
Cancun Meeting Point: Puerto Cancun (mall)
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Hotel Aloft Tulum Av. Coba Mza 05-Lote 01, 77760 Tulum, Q.R.
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.