We are committed to the preservation of this magnificent species in this region and we take special care to respect the guidelines for a sustainable activity that gives our visitors both security and learning how to care for the whale shark, since it is a vulnerable species.
Due to this condition, CONANP and SEMARNAT have regulated this activity and we work hand in hand committed to conserving this species.
Infants are required to sit on an adult’s lap. Not recommended for travelers with poor cardiovascular health. Not recommended for pregnant travelers. Travelers should have at least a moderate level of physical fitness. Avoid the use of solar projector. It is not allowed even if it is biodegradable, for this it is recommended to wear a long-sleeved shirt to protect yourself from the sun. The boats have roofs to minimize direct contact with the sun.. Use of life jacket (mandatory)
Show up outside the Ojo de Agua hotel at the time confirmed by phone. Check in at the Marina in Punta Sam is at 8 am for the coffee break, check out is at 8:30 am
You will receive a pick up confirmation message one day before the activity. Please be ready 5 minutes before pick up time.