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Tour Xenotes Departure from Cancun & Playa del Carmen
Cancun,
Mexico
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Overview
Duration
4h
Languages
English, Spanish
Voucher type
E-Ticket
What To Expect
A tour to four different kinds of sinkholes protected by aluxes,mischievous mayan dwarfs. Get into place full of mysticism.
Xenotes is the only tour in Cancun and the Riviera Maya that takes you to see the four types of cenotes that exist in the world. These are located on the Ruta de los Cenotes and can only be accessed with this tour.
What to remember
Important info
Not recommended for travelers with spinal injuries. Not recommended for pregnant travelers. Not recommended for travelers with poor cardiovascular health. Suitable for all physical fitness levels. Bring your swimsuit, towels and extra clothes. . Use sunscreen and sunglasses. . Wear comfortable clothes and shoes. . It is not possible to change the date on the day of your visit. Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.. If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full. We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus. We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass. For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.. The use of the life jacket is mandatory during all water activities.. It is not possible to make a date change the same day of your visit.. There might be changes without prior notice to the tour’s logistics or operation.. This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.. The average water temperature of the cenotes is 75 to 78° F throughout the year. Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy. Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable
What's included
Activities of abseiling, zip line, kayak and water exploration swim. Water, coffee, wine and beer to choose during the picnic. Equipment: life jacket , rappel equipment and kayak. Round trip transportation with certified guide. Soft drinks fruits of the season and sweet bread. Use of toilets, changing rooms and towel. Visit to four different types of cenotes
What's not included
Tips
Cancellation Policy
You can cancel your tour until a day in advance
Provider
Cancun Mayan Travel
Meeting Point
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:
Cancún Meeting Point: Marina Puerto Cancún (mall)
Puerto Morelos Meeting Point: Hacienda Morelos
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)
Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum.
The pickup time is set according to your location and start at 8:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.