Come and be part of this exciting experience, in Xplor Fuego you will have the best vacation of you life. Different activities and also food.
A unique tour where the forest comes to life at night and torches illuminate the path to an incredible adventure in the dark. Get ready and includes the star, stay alert so you can delve into this mystery-filled Tour Xplor fuego.
Not recommended for travelers with spinal injuries. Not recommended for pregnant travelers. Not recommended for travelers with poor cardiovascular health. Suitable for all physical fitness levels. It is not possible to change the date on the day of your visit. Use comfortable clothes and shoes. . Use insect repellent.. This tour not included Alcoholic beverages. If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.. If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full. We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus. We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass. Children over 4.5 ft but under 12 years of age, must present an ID to verify their age at the park’s ticket booths.. For Toboganxote, minimum height is 4.2 ft (1.30 m) tall and maximum weight of 300 lbs (136 kg).The maximum capacity per raft is 4 people or 705 lb (320 kg). It is mandatory to use a helmet and know how to swim.. For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity.. Activities have special requirements of height and weight. For Amphibious Vehicles and Underground Expedition, the minimum height is 3.6 ft (1.10 m); for Rafts and Stalactite River Swimming is 3.3 ft (1 m) tall and 300 lbs (136 kg) of weight.. It is not possible to make date changes the same day of your visit. Some activities are not suitable for pregnant women. Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily. Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:
Cancún Meeting Point: Marina Puerto Cancún (mall)
Puerto Morelos Meeting Point: Hacienda Morelos
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)
Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum.
The pick up time is set acording to your location and start at 02:30 pm in some hotels located in Cancun, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.