Xcaret is more than just a park—it's an immersive experience set amidst the beauty of the Mayan jungle and the Caribbean Sea. With its stunning natural landscapes and over 50 attractions, it offers something for everyone.
From underground rivers to cultural performances, Xcaret celebrates Mexico's rich history and traditions. Guests can enjoy thrilling rides, explore cenotes, and indulge in delicious Mexican cuisine at the park's buffet restaurants.
With access to exclusive facilities like the Plus Area, including lockers and private bathrooms, visitors can relax and make the most of their day in comfort. Xcaret is a place where nature, history, and adventure come together to create unforgettable memories.
Not recommended for travelers with spinal injuries. Not recommended for pregnant travelers. Not recommended for travelers with poor cardiovascular health. Suitable for all physical fitness levels. * All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. * Children of 4 years old or below will travel for free sitting on lap * All infants are required to be registered in the booking, otherwise they will not have access to the transportation * Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price * Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price * All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.. If you are a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes away next to the hotel, guests need to go by themselves to the park main entrance, hotel concierge will always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.. We are not responsible if you forgot your personal registrations in the bus or park, make sure you do not forget any item when you get off the bus. If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:
Cancun Meeting Point: Puerto Cancun (mall)
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be Hotel Aloft Tulum Av. Coba Mza 05-Lote 01, 77760 Tulum, Q.R
The pick up time is set according to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service