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Tour Xel-Ha & Coba Ruins - One Day from Riviera Maya & Cancun
Cancun,
Mexico
22 reviews
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Overview
Duration
12h
Languages
English, Spanish
Voucher type
E-Ticket
What To Expect
Discover the Mayan ruins of Coba and dive into Xel-Ha, a natural aquatic park, on this combo tour from Cancun – all in one day! Bike around the archaeological site of Coba and view the Yucatan Peninsula from Nohoch Mul Pyramid, hidden in lush jungle. You’ll enjoy a buffet lunch at Xel-Ha with the opportunity for rope bridge walking, ziplining and more in the crystal-clear waters of its natural wells. Receive personalized attention from your guide on this small-group tour, limited to 20 people.
What to remember
Important info
Wheelchair accessible. Infants and small children can ride in a pram or stroller. Public transportation options are available nearby. Suitable for all physical fitness levels. Tour only operate Tuesday and Thursday.. The Voucher schedule is informative.. Tours and days of operation are subject to availability and changes.. Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.. It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.. Infants 0 to 4 years are Free of charge.. Important: Children must be accompanied by an adult all the time.. The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.. If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.. Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.. All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.. We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
What's included
Hotel pickup and drop-off. 20 different activities at Xel-Ha. All-you-can-eat buffet (Mexican and international cuisine at Xel-há). Lounge chairs, hammocks and rest areas. Unlimited drinks (open bar at Xel-Ha). Life jackets, inner tubes and bicycles in designated areas. Priority Access: You can have your admission bracelets on the bus on your way to the park.. Local English- and Spanish-speaking guide. Light breakfast on board
What's not included
Gratuities. Optional activities.These are educational activities of interaction with wild life, Sea Trek, Snuba . Souvenirs (Available to purchase). Photos (Available to purchase)
Cancellation Policy
You can cancel your tour until a day in advance
Provider
Grupo Xcaret
Meeting Point
- During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes.
- To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased.
- Let us know if you are not in need of transport.
- We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property.
- The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud.
- Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park.
- If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- You must be 10 minutes early at the assigned location.
- Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.