This is a one-way airport transfer to or from: Cancun International Airport, Downtown Cancun, Cancun Hotel Zone, Puerto Morelos, Playa Del Carmen, and Riviera Maya. The friendly staff aboard the shared arrival or departure airport shuttle will get your destination easily and safely. The maximum group size for this airport transfer is 15 passengers.
Infants and small children can ride in a pram or stroller. Service animals allowed. Public transportation options are available nearby. Specialized infant seats are available. Suitable for all physical fitness levels. Luggage is limited to one piece of luggage and one piece of hand luggage free of charge per person. Oversized or excess luggage (e.g. surfboards, golf clubs or bikes) will only be carried at the discretion of the tour operator and may be subject to an additional charge.. The service is available from 8:00 am to 08:00 pm.. The service is not availble for Airb&b,Private homes, condominiums or residences. Accessible only for folding wheelchairs / Ask for extra cost for vehicles with ramp.
Once your flight land:
Clear Immigration
Get your luggage
Clear customs
Walk down the hall, turn straight ahead and exit the last sets of sliding doors that read TOUR OPERATOR SHUTTLE. it is crucial to avoid the “Family and friends door” exit.
Once your flight land:
Clear Immigration
Get you luggage
Clear at customs
Exit customs walk down the hall, turn right straight ahead, and exit the last sets of sliding doors that reads TOUR OPERATOR SHUTTLE avoid the Family and friend door exit.
Our staff will be in front of the Margaritaville
Once your flight land:
Clear Immigration.
Get you luggage
Clear customs
Exit Customs take your left, walk to the hall and turn right straight ahead, pass two sliding doors and walk until you see the prepaid transportation door (Operator and Hotel Shuttle) Avoid the Family and friends door exit.
Arriving to Cancun:
Upon arrival at the Cancun International Airport, after making your tour through the baggage claim and customs area, a Cancun Vacation Experts Representative will be waiting for you outside the terminal holding a banner with your name.
Departing Cancun:
Please contact our call center to set the pick up time according with your flight itinerary.