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Overview
Languages
Mandarin Chinese, English, French
Voucher type
E-Ticket
What To Expect
Our customer service team is 7/24 available on WeChat, Lines, and WhatsApp and offers assistance in English, Chinese and French.
In case that there is a serious delay in your flight, we will adjust our planning and arrange new driver for your service.
After 10 minutes of free waiting time, our driver will call you to double check with you about your presence.
Information required for service booking:
Flight number
Pick-up time
Number of passengers
Destination address
Information written on the name card while picking up the clients at the arrival gate in the airport
What to remember
Important info
Specialized infant seats are available. Public transportation options are available nearby. Suitable for all physical fitness levels. May be operated by a multi-lingual guide/customer service team
What's included
Private transportation
What's not included
Addition waiting time - after 60 minutes of free waiting time, we may charge 40 euros per hour as extra waiting time. However, if you inform us your delay in advance, most of time our drivers will be happy to wait for you some more time or our operator will assign a new driver to you if the flight is seriously delayed in order to avoid this extra fees.
Cancellation Policy
You can cancel your tour until a day in advance
Provider
Ultra
Meeting Point
Please kindly keep your phone reachable during the trip
Please kindly indicate your pick-up address & preferred pick-up time while passing the booking
Up to 10 mins of free waiting time after your preferred pick-up time