Company specialized in customer service. Learn from our culture and our people. Discover Puerto Plata, its architecture, its history and you will see one of the most beautiful views of the city.
Infants and small children can ride in a pram or stroller. Service animals allowed. Infants are required to sit on an adult’s lap. Suitable for all physical fitness levels
The client must go to the Taxi area after the water fountain where the Taino Bay sign is and ask the dispatcher for the name of our representative. You will receive this information one day before your excursion.
The client must go to the Taxi area near the bus area, go to the taxi dispatcher and ask the dispatcher for the name of our representative. You will receive this information one day before your excursion.
If the boat arrives before 8am, the pick-up will be at 8am, local time in the Dominican Republic.
If the boat arrives after 8am local time, the pick-up will be 30 minutes after the boat arrives at the corresponding port.
Cruise excursions are not mixed with hotel excursions to have control of the departures of cruise ships from the port. If the hiker is staying in a hotel/Airbnb in Puerto Plata, pickup will be arranged with the client.
If your group is larger than the limit, please contact us to better assist you.
If your group is booking individually please let us know so we can accommodate you together. If you are in a hotel or Airbnb, the pickup will be arranged with the client and will be in the Lobby of your accommodation. Clients will always be returned to the starting point. We always pick up clients even if they do not come by cruise.